Last revision: May 05, 2020.

Privacy

At EDER FLORES LUXURY FLOWERS, residing in Mérida 153, Col. Versalles, Puerto Vallarta Jalisco, CP 48310, Mexico, we are aware that you as a consumer have the right to know what information we collect from you and our practices in relation to such information. The conditions contained herein are applicable to all the information that is collected on behalf of and by EDER FLORES LUXURY FLOWERS.

Personal data that is collected

EDER FLORES LUXURY FLOWERS may process Personal Data, that is, information that identifies or makes it identifiable. Some of this personal data are, for example: name, gender, email, postal address, delivery address (in case of orders), telephone number, document identification number, date of birth, payment details (such as , credit card number, validity), billing information. You provide this personal data voluntarily when you decide to participate in newsletters, forums, "chat rooms", contests, make an order, register for a certain activity, order products or services and when registering to participate in other activities that EDER FLORES LUXURY FLOWERS offers. EDER FLORES LUXURY FLOWERS may interrelate the information that you provide to EDER FLORES LUXURY FLOWERS with other information that you have voluntarily provided to third parties. The foregoing, in order to adapt our products or services and our promotions to your preferences.

Uses and purposes of your personal data:

The Personal Data that you provide to EDER FLORES LUXURY FLOWERS will be processed, in addition to complying with the obligations derived from the relationship that may be created with you, for the following purposes:

Provide information about products, services, promotions, contests, competitions or other activities or proposals of interest to EDER FLORES LUXURY FLOWERS and its subsidiaries, affiliates and its headquarters.

Request information for market research purposes.

For you to participate in promotions, contests, competitions or other activities of EDER FLORES LUXURY FLOWERS, as well as to contact you for such purposes.

To ask you to answer some satisfaction surveys regarding our products and services.

To contact you regarding the results of the evaluations you have made regarding EDER FLORES LUXURY FLOWERS products or services or any other matter.

To follow up on any problem that has arisen regarding orders and / or product delivery.

To enroll you in the Loyalty Programs when they are applicable.

In general, to send you information about EDER FLORES LUXURY FLOWERS and its subsidiaries, affiliates and its parent company, for advertising and promotional purposes.

In the event that your personal data intends to be used for a purpose other than the above, EDER FLORES LUXURY FLOWERS will notify you by email, telephone or WhatsApp, in order to obtain your consent for the processing of your personal data according to the new purposes. If you do not receive your consent, in cases where it is necessary, EDER FLORES LUXURY FLOWERS will not use your personal data.

You can also express if you want us to contact you by checking the corresponding box when providing your personal data or, by other means, such as sending an email with that request to:

hello@ederfloresluxuryflowers.com

Transmission and transfer of Personal Data

EDER FLORES LUXURY FLOWERS will not share, without your prior consent, your personal data with third parties, national or foreign, outside the EDER FLORES LUXURY FLOWERS group of companies, such as: companies affiliated with EDER FLORES LUXURY FLOWERS, any other company in which EDER FLORES LUXURY FLOWERS owns directly or indirectly more than 50% of the outstanding shares, or any other company that bears the name EDER FLORES LUXURY FLOWERS in its corporate name (all of which may be in Mexico or abroad), except (a) that the law or a judicial order so require; (b) that the information must be shared with EDER FLORES LUXURY FLOWERS contractors to carry out internal operations and fulfill the purposes described (for example, to send you a promotional item requested by you, deliver orders, store physical information or electronically); (c) to protect the rights or property of EDER FLORES LUXURY FLOWERS or its clients; (d) that said transfer is provided for in the Federal Law on Protection of Personal Data Held by Individuals. We have required or will require that our contractors agree to use your personal data only for the purpose of carrying out the operations for which they were contracted.

Security :

EDER FLORES LUXURY FLOWERS has adopted the security, administrative, technical and physical measures necessary to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or treatment. However, EDER FLORES LUXURY FLOWERS cannot and therefore does not guarantee that there will be no unauthorized access to your personal data or that communications are free from any interruption, error or interception by unauthorized third parties.

Access to your personal data, held by EDER FLORES LUXURY FLOWERS, will be limited to the people who need to have access to said information, in order to carry out the identified purposes.

In the event that EDER FLORES LUXURY FLOWERS is assigned a username and password when providing your Personal Data, you will be responsible for keeping such information confidential. We suggest that you do not share this information with anyone. If you share your computer, always try to log out before leaving a site or service to prevent unauthorized third parties from accessing your information.

Rights that correspond to him:

You as the owner of personal data may request before the Department of Personal Data Protection of EDER FLORES LUXURY FLOWERS access, rectification, cancellation or opposition, regarding your personal data. Likewise, you can, at any time, revoke the consent that you have given, and that is necessary, for the treatment of your personal data. To do this, you must send Mérida 153, Col. Versalles, Puerto Vallarta Jalisco, CP 48310, Mexico or email hola@ederfloresluxuryflowers.com your respective request in the Format that is provided on the website www.ederfloresluxuryflowers for such purposes. com For easy reference, we communicate the following:

· Access.- to be informed which of your personal data is contained in the EFLF databases and for what purpose such personal data is used, the origin of said data and the communications that have been made with them.

· Rectification.- that your personal data be corrected or updated if it is inaccurate or incomplete. You must inform EFLF of the changes that must be made to your personal data, when such changes are only known to you.

· Cancellation.- that your personal data be removed in whole or in part from EFLF's databases. This request will lead to a blocking period after which the deletion of the data will proceed. There are cases in which cancellation will not be possible in terms of the Federal Law on Protection of Personal Data Held by Private Parties and other applicable legal provisions.

· Opposition.- to oppose for EFLF's treatment of your personal data for legitimate cause or limit its use or disclosure.

In cases where the opposition is seen on the receipt of certain communications, these communications will include the option to leave the mailing list and stop receiving them.

Changes to the Privacy Notice:

EDER FLORES LUXURY FLOWERS reserves the right to modify or amend, totally or partially, this Privacy Notice. The modified Privacy Notice will be sent to the email you provided us or will be published on the website wwe.ederfloresluxuryflowers.com The lack of opposition to the new Privacy Notice within 5 business days of receipt will be understood as your acceptance of the terms established therein.

Consent:

By providing any type of information, including your personal data, you expressly: (i) accept the conditions contained in this Privacy Notice; (ii) you agree that the information provided by you can be stored, used and, in general, be processed for the purposes indicated, including for commercial and promotional purposes; (iii) grants EDER FLORES LUXURY FLOWERS authorization to obtain, compile, store, share, communicate, transmit and use such information in any way or form, in accordance with the conditions established herein and applicable laws.

Contact

Questions, comments, exercise of rights by:

EDER FLORES LUXURY FLOWERS Department of Personal Data Protection Email: hola@ederfloresluxuryflowers.com

Address: Mérida 153, Col. Versalles, Puerto Vallarta Jalisco, CP 48310, Mexico

Attention: Legal Department / Personal Data Protection Department.